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True stories that showcase how Cowabunga Computers is making a difference for the businesses and residents of Hawaii.

Cowabunga! Computers
Explore real-life IT solutions with Cowabunga Computers as we dive into case studies of how we’ve helped small businesses and residential clients overcome major tech challenges. From recovering ransomware-infected systems to setting up secure, efficient networks, each episode breaks down a real-world scenario and the steps we took to resolve it. Gain practical insights from our success stories to protect and improve your own tech environment. Whether you're a business owner or tech enthusiast, learn from our hands-on experience — all delivered with the Aloha spirit we’re known for.
Episodes
Apr 24, 2026
Apr 24, 2026
25 min
Malicious browser extensions are sneaky, common, and often missed by antivirus tools. Here's how to spot them, remove them, and keep them out.
Apr 17, 2026
Apr 17, 2026
22 min
This case study details how Cowabunga Computers resolved a critical technical failure during a Sage Timberline software upgrade for a construction firm. While updating the server, the team encountered a corrupted print spooler that prevented the software from generating essential financial documents and reports. Standard troubleshooting failed, forcing the IT experts to manually transplant registry configurations from a stable server to restore functionality. This manual repair allowed the database conversion and workstation installations to proceed without further delay. The source emphasizes that proactive planning, such as verifying backups and having OS-level expertise, is vital for managing unexpected server errors. Ultimately, the narrative illustrates how specialized IT support can rescue complex software deployments from unforeseen system instability.
Apr 10, 2026
Apr 10, 2026
18 min
This article from Cowabunga Computers describes a real-world scenario where a failed Cisco firewall disrupted internet access for a business located on Oahu. The technicians diagnosed the hardware failure after confirming the service provider was not at fault and replaced the broken unit with a UniFi gateway. By staying within the UniFi ecosystem, the IT team ensured better hardware compatibility and simplified the network’s management through a single interface. The case study also outlines warning signs of hardware failure, such as intermittent connectivity drops and sluggish performance from aging equipment. Ultimately, the source advocates for proactive IT maintenance to prevent sudden operational shutdowns and ensure seamless technology transitions.
Apr 6, 2026
Apr 6, 2026
21 min
This case study describes a security investigation by Cowabunga Computers that began as a routine request to fix OneDrive synchronization failures for a small business. Upon inspecting the Microsoft 365 administration portal, technicians discovered unrecognized user accounts that were incurring fraudulent licensing fees and indicating a potential cybersecurity breach. The IT team secured the environment by disabling the intruders, resetting credentials, and repairing broken two-factor authentication settings. They ultimately resolved the original syncing issue by purging corrupt Windows credentials that were preventing proper logins. This report emphasizes the importance for organizations to audit their user lists frequently to prevent unauthorized access and financial loss.
Apr 4, 2026
Apr 4, 2026
18 min
An Oahu vet clinic needed a major AviMark upgrade. Here's how we used failover VMs and careful planning to keep them running the whole time.
Apr 3, 2026
Apr 3, 2026
18 min
A failed battery backup tripped a breaker and took down an entire home network. Here's how Cowabunga! Computers diagnosed the issue and rebuilt the network same-day in Honolulu.
Oct 25, 2024
Oct 25, 2024
9 min
In this episode, we dive into a potential client’s precarious IT setup—a 15-year-old server, no domain structure, and a mishmash of outdated computers all spell disaster for this construction business. Join us as we analyze the risks, costs, and Cowabunga Computers' tailored solutions to create a secure and scalable IT environment. From proactive monitoring to in-depth security, we break down how a smart investment in technology now can prevent costly failures, downtime, and security threats later.
Oct 23, 2024
Oct 23, 2024
13 min
In this episode of "Unlocking Microsoft 365 for Small Business Success," we take a deep dive into how small businesses can harness the full potential of Microsoft 365 Business Premium. Join us as we discuss its powerful suite of tools—from familiar apps like Word, Excel, and PowerPoint to advanced security features, cloud storage, and collaboration tools like Teams and SharePoint.
We also explore how Cowabunga Computers specializes in helping businesses streamline their processes with tailored Microsoft 365 setups, ongoing support, and advanced security strategies. Whether you’re looking to boost productivity, improve collaboration, or protect your business from cyber threats, this episode will guide you on how to leverage Microsoft 365 for maximum growth. Don’t miss out on these insights that could transform your small business!
